Privacy policy

1. Privacy Policy

1.1. This Privacy Policy is intended for how the company "VitroBalt" Ltd, registration number: 40103448827, legal address: Rīga, Vienības Gatve 78-2 (hereinafter referred to as the Seller), collects, uses, and processes personal information provided by the Buyer on the Seller's website.

1.2. This Privacy Policy applies to the Seller's website www.vtb.lv (hereinafter referred to as the Website), which is owned and operated by the Seller.

1.3. This Privacy Policy concerns the collection, use, publication, transfer, and storage of the Buyer's personal data on this Website.

1. Data Collection and Use

2.1. Personal data refers to information that the Seller receives from the Buyer with their consent to fulfill the terms of the concluded contract and to contact the Buyer in the future.

2.2. The Seller collects the Buyer's data when the Buyer provides contact information or other data on the Website.

2.3. All personal data of the Buyer is confidential, except in cases described by the law.

2.4. The Seller also collects other data that cannot be attributed to a specific person—such as gender, age, preferred language, and country—collected solely for statistical purposes.

2.5. Using the collected data, the Seller may inform the Buyer about products, events, and news related to the Website.

2.6. At any time, the Buyer can remove their name from the target audience list if they no longer wish to receive information about products, events, and news.

2.7. The Buyer's data is used for the delivery of goods and for fulfilling obligations arising from the purchase contract.

2.8. The Seller commits to taking all necessary measures to ensure the proper security of the data.

1. Access to Data

3.1. The Seller may disclose the Buyer's data if it is believed that:

3.1.1. the information is necessary to identify, detect, or initiate legal action against someone who may cause harm to another person or to the Seller by violating their rights, property, or activities, or to expose such risks to other users of this Website;

3.1.2. it is required according to legal regulations, or when requested by competent authorities.

3.2. Upon submitting a written request, the Buyer has the right to receive the following information:

3.2.1. what data about them has been collected, the source of the data, and when the last changes were made to the data;

3.2.2. the purpose of data processing and information about data recipients.

1. Use of Internet Protocol Addresses

4.1. An IP address is a sequence of numbers automatically assigned to a computer every time the user connects to their internet service provider. This IP address can automatically identify the user's computer.

4.2. The Seller may collect these addresses for system administration and website audit purposes. The Seller does not aim to associate the user's IP address with their personally identifiable information, meaning that each user session is recorded, but the user remains anonymous.

4.3. The Seller may use these IP addresses to identify the website user in situations where it is necessary to ensure their behavior is compliant with the website's terms of use or to protect the Website or other users.

1. Security

5.1. The Seller uses secure data systems and is prepared to implement additional security measures if necessary to protect user data from loss, misuse, and alteration.

5.2. Access to the user’s confidential information is restricted to specifically authorized personnel of the Seller. The Seller takes protective measures but cannot fully guarantee that no data loss, malicious use, or changes will occur.

1. Binding Terms

By providing personal data and/or other personal information, the users of the Website confirm that they are bound by these privacy policy terms and acknowledge that the Seller has the right to process this information in the cases and to the extent defined in this document.

1. Changes

These privacy policy terms may be updated at any time, so users are encouraged to regularly review them.